REFUND, CANCELATION, RESCHEDULING, NO-SHOW, POLICY

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•    A session may be rescheduled by the Client with at least 24 hours' notice.
•    If the Client cancels at least 24 hours before the scheduled session time, the Client is entitled to a 100% refund.
•    If the Client cancels less than 24 hours before the scheduled session time, the Client is entitled to a 50% refund.
•    No refund will be issued once the session has started.
•    A 10-minute grace period applies for late arrival. If the Client has not arrived or joined within 10 minutes of the scheduled start time, the Company may treat the session as a no-show.
•    No refund is granted for a no-show.
•    If the Company must cancel and cannot reschedule within a reasonable time, the Client will receive a 100% refund.

Refunds, Cancellations, Rescheduling can be done by client using Acuity or by contacting us at info@bigwaterchanneling.com